- Telepele 1030 low-cost prepaid / postpaid services for international calls from Lattelecom telephones with prefix code 1030.
- VPN VoiP is voice services over a secure Internet channel.
- Latvian DIDs Latvian phone numbers
Just call us - 67651010
Just call us - 67651010
Simple:
Call thousands of contacts with minimal staff
Description:
Cloud Call Center is an automatic dialer that is hosted in our datacenter and is accessable through the Internet. When a customer picks up the phone the call is connected to an available sales agent. This strategy minimizes telecommunication costs and saves the time of sales agents because they can speak on the phone all the time. No time is wasted on dialing to clients who are not available, whose phone is busy etc.
The system automatically dials batches of telephone numbers of clients. Thus the possibility minimizes telecommunication costs and saves time of sales agents, as they can speak on the phone all the time. The predictive dialer exhibits predictive behavior because its dialing algorithm produces more call attempts (dials) than the number of agents currently logged in and available to handle calls.
If a system has 100 agents working on it, the dialer will dial a number of calls sometimes crudely based on a phone line to agent ratio of, for example, 2:1. This means that for each available agent, the system will dial the phone numbers of two potential customers. As these calls are made to the telephone network, the dialer will monitor each call and determine what the outcome of the call was. From 200 calls made, the system will immediately strip out any unproductive outcomes, such as busy calls (these are usually queued for automatic redial), no answers and invalid numbers. Predictive dialers incorporate also "answering machine detection", which tries to determine if a live person or answering machine picked up the phone. This is one cause of the typical delays that one may experience before being connected to an agent. To minimize the delay until an agent answers a call a maximum wait time of typically 5 seconds is used. The system monitors how many calls are dropped, because the called person had to wait longer than 5 seconds. If the percentage of dropped calls exceeds a pre – defined limit, typically 2 – 3 %, then system reduces the number of outgoing calls.
There is also the ability to allow for Interactive Voice Response (IVR) applications interacting with customers' calls. Cloud Call Center agent screen is basically an interactive web page. It allows the agent to interface with the dialer during the process of a call and do things such as add or modify information about the customer, conference in other parties, transfer the call, record and many other functions necessary in a call center.
10 EUR Free credit to try - just register and you receive 10 EUR calling credit
Benefits:
Simple: Just add "1030" in front of every foreign number
For example to dial to Germany: 1030 00 49 40 78463778
Register now and get 10 EUR
To use Prefix 1030, please send us your company details with the form below. We will then activate your company for Prefix 1030 and credit your account with 10 EUR. You can stop using the service at any time, without further information.
If you have any questions, please do not hesitate to contact us, Tel.: 67651010,
This email address is being protected from spambots. You need JavaScript enabled to view it.
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- 0.50 EUR Free credit to try out
- If you like the service, just refill
- Simple: Just add "1030" in front of every foreign number
For example to dial to Germany: 1030 00 49 40 78463778
Please find all information about Prefix 1030 on our www.telepele.lv website. Tariffs here
The customers can use the existing telephone central station (PBX) that is already installed in the office or a rented PBX supplied by Rigattal. In the case of Rigatta PBXl, we also manage all technical aspects for the customer. Contact us to find the most suitable communication solution for your company. Please, see below the offered communication solutions:
Hybrid ISDN / VoIP PBX
ISDN Telephone System + VoIP Gateway
Fixed Operator + Mobile + Gateway
Free Calls between Offices with VoIP
Big size companies and their branch offices
Advantages
› Low installation costs since no extra internal telephone lines are needed, everything runs over the office network
› Low investment costs for equipment since any standard SIP-capable telephone system and telephone can be used
› Secure investment due to open SIP standard
› Very high reliability due to redundant ways to make telephone calls (ISDN and IP)
› Possibility to link external offices, homes via the Internet for cost-free calling
› Possibility to make wireless, also free, calls with IP-capable mobile phones e.g. Nokia. E - series mobile phone
› Possibility to use any Latvian telecom provider with call-by-call services through a Lattelecom ISDN line
To activate the service, please contact us:
Client Services
tel.: +371 67651010
Fax: +371 67322010
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.